Effective Executive Communication: Dig Deep to Strengthen Relationships and Build Successful Cultures
Senior executives know their words carry weight. They're often scrutinised, and have the power to either positively influence or alienate people. Executive communication, if done well, can inspire and yield positive business results. If done badly, it could ruin careers and organisations.
It’s very common for me to hear clients wanting to improve their presentation skills exclaim “I want to be less nervous”, “I want to stand out and be noticed”, “I want to be remembered”
These phrases are often used during our scoping exercises where clients explain that they need executive presence at the workplace and most often, fixate on themselves rather than turn their attention outward to their audiences.
Knowing “when to” continue or stop is an art in itself. Relationships dive into murky waters when people over-step their boundaries. So what are boundaries and how do we help ourselves stay within the realms of safety.
A good way to begin is to check boundaries physically. Have someone walk towards you and notice how close you will let them come before you feel your space invaded.
A growing body of research shows that organisations with diverse teams that work well together achieve increased profitability, are more innovative, have stronger governance and better problem-solving abilities.
In fact, a 2018 Boston Consulting Group Study found that companies with more diverse management teams have 19 per cent higher revenues due to innovation. It makes sense.
Each employee has the potential to bring to bear his or her own perspectives, ideas and experiences and these can be powerful in creating tailored solutions for a diverse clientele.
Sylvia is a qualified Neuro Linguistic Programming (NLP) Master Trainer. She started her business in Sydney and is now based in Singapore.