Contrary to general perception, difficult clients are the exception not the rule. Nevertheless, it pays to be prepared as it can be a challenging experience, even for the most professional sales person or for that matter, any professional!

If there is one thing I have observed over the two decades of working with people to improve their effectiveness at work, it is that every single one of them (however senior) aspired to build self-confidence at work.

One of my biggest learnings from my very profound father was to be proficient in what I did, whatever I chose that to be. The more reliance on self, the faster I could achieve what I wanted. The more I depended on others, the less control I would have on my outcomes.

Do you think to get a job in the new normal is a big task ahead? Not necessarily so! You could make it easier on yourself and follow through on some of these points.

You’ve been assigned to build a start-up team. Big job ahead but exciting too! You get to choose your team and make it happen. Here are some thoughts of what to look out for:

If you are a manager in the workplace today, it isn’t sufficient to produce exceptional performance. Today your bigger job is to understand behaviour and motivate your team to bigger outcomes.

If there is a group of people outside psychotherapy who know about NLP for Selling, it is salesmen. Since its inception in the late 70’s NLP rose to the attention of people in sales, as the direct applications have a major impact on sales results and therefore long term performance.