How to Handle Communication Problems in the Workplace
Lack of communication is a major factor that causes relationships to break down. Whether it be family relationships or ones at work, these have massive implications on results.
At work, dis-harmony causes conflict which makes it hard to focus and produce results. On the personal front, people separate, to the detriment of family unity. So how do we address communication problems in the workplace?
One very efficient way is to attend an Neuro Linguistic Programming for success at work course, as it is filled with communication tools that are easily applied in the workplace. This accelerates the learning curve and you hit the ground running, immediately.
Some aspects of communication that you will learn at an NLP online course:
1. Building rapport
Understanding how you process through the five senses gives a big picture view of your preferences. If you are more visual, matching the person you are communicating with, helps them feel comfortable with you.
2. Stepping into another persons’ shoes
A fundamental factor in effective communication in the workplace, is to be able to empathise with the other person. Often when we see another’s point of view, much of the resentment we have held for the other person falls away.
3. Language of influence
We use language to focus our attention. If we are high achievers we use a certain structure of big picture language. A different structure of language is used for negotiation in reaching an outcome. Understanding these styles of language are also part of an NLP online course and make all the difference to heightening effective communication in the workplace.
With migration of the business world to the online space, communication problems in the workplace could easily escalate. Not having face-to-face interaction removes a big part of communication and heightens the possibility of conflict.
Post-Covid 19 Approach
It is ever so important to learn structure of anything you would like to master. To understand how the mind works is an essential part of progress, for this is where you replicate your talent to others in the workplace.
What do I mean by structure? At an NLP for success at work course, you will learn the art of delivering a message. It isn’t only in the words that you use, in fact the right tonality gives way to a far better outcome.
This is only one side of effective communication in the workplace.
2. Listening power
The other large component is listening power. We have two ears and one mouth to be used in that proportion.
Listen for what is not being said, to diagnose communication problems in the workplace. Often the problem lies beneath the surface and needs to be unravelled, for a solutions-focused approach.
3. Exercise professionalism
In the years that I was an employee working in large corporates, I had a very strong philosophy of leaving my personal and professional life separate.
This continued into my years as an entrepreneur and I am the better for it. I built credibility and colleagues took me seriously. The NLP for success at work course helped me tremendously in tweaking my style of communication to suit the people I was interacting with.
4. Keep the face-to-face meetings
We are human at the end of the day and we need socialisation. With most of our communication now online, we must realise that many communication problems in the workplace stem from this.
If you have the authority to call the shots, decide to bring your team in to the office, at least once or twice a week. This human connection accounts for a lot and reinforces team members’ sense of belonging.
5. Transparency is key
The last thing you want is for your team to find out about something relevant to them, before you have updated them. If you keep communication rolling, the open nature of downloads will deepen belief in you and the system in place.
Trust is then installed and this is probably the ultimate aim of achieving effective communication in the workplace. Once you have established this, you have everything.
6. Feedback loop
Ensure that the feedback loop is active and works. In many ways your ability to learn is based on receiving feedback. Living in a silo where you are not connecting or communicating with others will make you myopic and unable to relate to others.
Ego and stubborn headedness are also setbacks to effective communication in the workplace. There is no value in this, as colleagues disengage from you and problems like conflict begin to sow their seeds.
You will find many NLP online courses in the marketplace today. Simply put, I would recommend you go for any NLP-based course as the tools you learn will blow your mind away.
Regardless of role in the company, these tools will help you resolve communication problems at work. Highly applicable to the workplace, you will be able to use them immediately.
Sylvia Fernandes is the Founder & CEO of VIA Frontiers. She is a Master Trainer of NLP who is specialised in corporate applications. She started her business in Sydney in 2002 and has been operating in the Asia Pacific Region ever since. She is currently based in Singapore. She is also the author of Bye Bye Black Cat -- Turn Your Luck Around and Realise Opportunities. Visit VIA Frontiers for more information.