He /she has to be an advocate for change, someone who is a natural communicator standing for messages to be sent down the line as frequently as possible. Engaging the workforce regularly through different channels while keeping in mind the makeup of his/her workforce.
When I conduct my training using NLP Communication Tools to create powerful cultures, I often ask my students what their culture looks like. Many reply control, authority and a focus on results. Where is the fun, care, learning and purposeful focus? Has leadership not realised they could achieve a lot more if they created an ambience for their employees to relax and feel comfortable? After all, when we are in our element, this is where intuition surfaces. Ideas come to us in our most relaxed moments. Aren’t we setting up cultures counter intuitive to what is needed for employees to do well and retain their mental health? Breaking down hierarchical boundaries for open & transparent communication that is problem-solving and solution-oriented in nature yields a positive culture. At the end of the day, everyone works for the same organisation so why not roll up our sleeves and get our hands dirty altogether. With younger generations demanding flatter structures in organisations, the uncommunicative older style leader has to be weeded out of the system. Communication strategies which set the tone and direction for successful change has to be linked to organizational goals. When aligned it enhances organizational performance and influences energy levels, keeping everyone focused on goals and priorities while providing feedback on progress. This creates a powerful organisational culture! When these building blocks are in place, the rest flows. Employees feel they have a purpose. They have a sense of belonging and strive to high performance.
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SYLVIA FERNANDES
Sylvia is a qualified Neuro Linguistic Programming (NLP) Master Trainer. She started her business in Sydney and is now based in Singapore. Archives
December 2024
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