Learn NLP

Build A Better Team with NLP (Neuro-Linguistic Programming) Technology

NLP is highly applicable to the workplace as it is made up of a series of models that teach people how to re-program for better results. The other half of NLP is the Language of Influence which is hailed as fundamental to every person’s needs in work and personal life.

Co-founded by a Professor of Linguistics, Dr. John Grinder and a computer scientist, Richard Bandler in the late 70’s NLP has many dimensions beyond the workplace.
 
While the field found its roots in psychotherapy, its applications in the workplace began to emerge in later years. It has now found a place in companies and is recognized as a profound corporate tool that:
 

• helps leaders become more effective
• installs coaching infrastructures
• promotes sales results
• builds presentation skills for those in need of it
• creates efficient teams
• opens communication in the workplace
• establishes trust in the organisation culture

 
These NLP applications in the workplace while diverse have been known widely and recognised for a long time, mostly by Sales channels within the organisation. Apart from the obvious where sales results are easily tracked while other business channel are not, the NLP applications to Sales are direct.
 
These are some areas that NLP helps in Sales:

• understand the structure of establishing rapport with clients
• handle objections with powerful language responses
• sharpen the senses for a better understanding of what a person is not saying
• negotiate with certainty to close a deal

Learn NLP to Improve Results in the Workplace

Whether for leadership, sale, communication, coaching or culture change, NLP certification is becoming increasingly sought after in Singapore and worldwide. Organisations that understand behaviour through simple NLP processes stand a far better chance of increased profitability via enhanced teamwork and strong leadership than those who don’t.

A mid-sized corporate I worked with a few years ago developed all their employees (an estimated 450), in NLP technology. Senior people were given more days of training and coaching than employees at the lower levels. Programs were modularized to run for two days every six weeks.

Senior leaders were asked to implement the tools they had learnt at every module, in bite-sized pieces. Interestingly the one reason that this company went from strength to strength is that the CEO was committed to the outcomes he had set in place before we started the change project.

He attended every module and showed the way to the success he envisioned. True to expectations the company increased profitability many fold and it was eventually taken over by a multinational.

This CEO weaved an NLP capability into his company infrastructure by establishing a common language with his people. All employees were aligned in action towards accomplishing the company’s vision and mission, driven by their core values. Each employee was aware of their role and contribution to the overall vision of the company.

This also happened because every employee was invited to attend a review of the company’s Vision, Mission and Core Values. Working from the ground up, we took everyone’s views and language to build a renewed philosophy that was later sign posted all around the company.

Posters and banners were evident as we walked the floors of the company. People felt a sense of belonging to what they had created. The CEO took a deliberate step out from the entire process of visioning, being aware of the hypnotic effect authority has.

Allowing people to just be themselves we facilitated an outcome that was to last for many years beyond. It was the ultimate outcome that any leader could have wished for. People worked with trust engendered at all levels. Like a production system everything worked smoothly and people were happy coming to work.

Think about how you could create this in your company if you don't already have it. Imagine absenteeism going down and retention going up. Your company is the one that candidates are scrambling for. A nice place to be, don’t you think?


Sylvia Fernandes is the Founder & CEO of VIA Frontiers. She is a Master Trainer of NLP who is specialised in corporate applications. She started her business in Sydney in 2002 and has been operating in the Asia Pacific Region ever since. She is currently based in Singapore. She is also the author of Bye Bye Black Cat -- Turn Your Luck Around and Realise Opportunities. Visit VIA Frontiers for more information.