The Culture Alignment program had begun. Starting with the C-suite, John who was the catalyst to introduce NLP into his organisation was identified as Head, Internal Champions Team. His role would be to pick talent from groups who showed promise, at every level. These were employees who took to NLP like a duck to water. Sylvia called them the naturals like “oysters a la natural.”
John sat in the back of the room as an assistant to Sylvia the Neuro Linguistic Programming consultant who was brought in to effect a culture change. Refreshing his memory of what he had been learnt a year ago, he felt elated at the associative memories that returned.
The C-suite of 13 pax were hearing this for the first time but he was delving into the same content at a deeper level, identifying what he knew and observing topics that he needed to work through more. NLP was such a deep high performance model. It was to be integrated into one’s being. It was definitely not just theory.
Sylvia began by addressing one of the most important success beliefs; meaning of the communication is the response you get. What did that really mean? It wasn’t about what a person said rather what the recipient of that message understood. Saying something to a colleague, boss, friend, spouse or child, the onus was on you, not them, to clarify it.
Communication was a two-way street that created a plethora of misunderstandings and discontent, which did not help any situation. People who learnt NLP communication models were more directed in what they said. Observing the other person’s communicative style, they could then pick a similar style that matched.
It was easy enough once John got into the rhythm of practising new models. He remembered early days when he would consciously remind himself to observe and respond accordingly. Today, he considered himself a veteran who had mastered this aspect of NLP. Communication had become a breeze with his circle of influence and when things went wrong, he knew what to improve.
Sylvia is a qualified Neuro Linguistic Programming (NLP) Master Trainer. She started her business in Sydney and is now based in Singapore.